FAQ
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Far far away, behind the word mountains, far from the countries Vokalia and Consonantia there live the blind texts.
- Sun - Sat : 9:00 AM - 17:00 PM
- funiture@domain.com
- (+62)81 32 539 780
Yes! We deliver across the UK. Standard delivery usually takes 3–5 working days unless otherwise stated on the product page.
Delivery is free on all orders over £800. For orders below this amount, a small delivery fee may apply depending on your postcode.
Absolutely. We offer a 14-day return window. Items must be unused, in their original packaging, and in resalable condition. See our Returns & Refunds policy for full details.
Currently, our products are delivered flat-packed with easy-to-follow instructions. Assembly service may be available in select areas, contact us to check availability.
Yes, certain sofas and beds offer custom fabric, size, and layout options. Look for the "Customise" section on product pages or contact us for details.
Yes, most of our mattresses come with a standard manufacturer warranty. Specific warranty information is included on each product page.
We accept major debit and credit cards (Visa, MasterCard, American Express), PayPal, and secure online bank transfers.
Yes! Your payment is processed through trusted, encrypted, and PCI-compliant gateways. We do not store your card details.
No. All orders must be paid for in full at checkout before delivery is scheduled.
We're working on offering flexible payment options such as Klarna or Clearpay. Stay tuned or contact us to learn more.
Payment failures can occur due to incorrect card details, expired cards, or restrictions from your bank. Please try another method or contact your bank.
Yes. Once your order is successfully placed, you’ll receive a confirmation email with your receipt and order details.